A Behind-the-Scenes Look at a Luxury Scottish Travel Agency

24th April 2024

Here at Away from the Ordinary, we pride ourselves in what we do. Nothing brings us more joy than hearing that the vacation we organised for our clients has become their favourite ever holiday. Our process is tried and tested and we are constantly evolving to ensure the best experience is delivered to our clients. We thought we would share some insight into the inner workings of our business with a behind-the-scenes look at a luxury Scottish travel agency.


With connections across Scotland, we are able to offer our clients a range of exclusive experiences they would not otherwise be able to access. There truly is no request too big or too small when it comes to crafting your perfect itinerary. Whether you want to experience a private whisky tasting in the exclusive Rothes Glen House, sample the fruits of the ocean on board a boat travelling around the picturesque Isle of Skye, or escape to a remote island in the Hebrides to reconnect with nature, we are experts in making it happen.

Local Insight

As locals living in Scotland, we have a unique understanding of the places we send our clients. Whilst you can learn a lot online these days, there is no better way to understand the intricate details of a place than a lived experience. We know everything from which pub in Oban plays music on a Wednesday night in December, to the best time of year to visit if you are interested in spotting rare seabirds. We use our insight to craft well-thought-out itineraries for our customers, who in turn benefit from local knowledge.

Peace of Mind

When crafting our client’s bespoke itineraries, we ensure that every guide, activity, pick-up, drop-off, and everything in between has been planned for. We also always ensure there is plenty of time for rest and spontaneity. No matter how meticulously organised your trip is, unexpected circumstances are always a risk when it comes to travel. When booking with Away from the Ordinary, we have people on the ground, ready to help out whenever needed. Instead of being left to your own devices, you can pick up the phone to speak with a familiar voice and know that we are working to sort out any issue you may encounter. These mishaps are, thankfully, extremely rare and knowing we are at hand to assist with any hiccups gives you the peace of mind to relax and enjoy your trip.

Our craft

At Away from the Ordinary we are very proud to work with the best in the business. We meticulously vet each partner we work with to ensure every client has the best possible experience on their trip to Scotland. We do this by keeping up to date with industry news so that we don’t miss out on any new offerings, and by regularly sending our travel experts out on location to meet with potential new partners and experience destinations first-hand. 

Our Process

After you get in touch with us, we often spend some time getting to know you and your trip ideas on a video call. One of our specialist travel consultants will then proceed to build a preliminary itinerary based on your requirements and desires. You have the flexibility to make alterations and adjustments according to your preferences, and after some collaborative refinement to ensure the ideal itinerary, we get on with booking the trip of your dreams so that all that’s left for you to do is turn up and enjoy the very best of Scotland.

We hope this behind-the-scenes feature about our luxury Scottish travel agency gives you an insight into the work we do. Start planning your dream vacation to Scotland, and get in touch with Away from the Ordinary today.

Read more about the sort of trips we do: